Your Personal Data Protection at ikfc4

This Privacy Policy is issued by ikfc4 ("we", "our platform") and applies to all users who register an account, browse the ikfc4 website at https://ikfc4.app, or use any of the services we offer including online slots, live casino, sports betting, and arcade games.

This Policy describes the types of personal information we collect, the purposes for which it is used, parties who may receive that information, the data retention period, and the rights you hold regarding your personal information. By using the ikfc4 platform, you agree to the terms set out in this Privacy Policy.

The ikfc4 platform operates under international licensing and complies with applicable data protection requirements. We are committed to handling your personal data to a high standard of protection.

ikfc4 collects your personal information through various means, including during the account registration process, use of the platform, and communications with our support team. The following are the categories of information we collect:

Account Registration Information

• Full name as stated on your identity card (MyKad) or passport
• Date of birth (for age verification of 21 years and above)
• An active email address
• A mobile phone number registered in Malaysia
• Username and password (passwords are stored in encrypted form)

Financial and Transaction Information

• E-wallet details (Touch 'n Go eWallet) used for deposits and withdrawals
• DuitNow account or FPX bank account information
• Crypto wallet address for USDT, BTC, or ETH transactions
• Deposit and withdrawal transaction history

Platform Usage Information

• IP address, device type, and web browser used
• Game history and betting activity
• Login timestamps and in-account activity logs
• Cookie data and similar tracking technologies

Every piece of information we collect has a clear and legitimate purpose. ikfc4 uses your personal data for the following purposes:

Account Management and Identity Verification

Registration information is used to create and manage your account, verify your identity to comply with international licensing requirements, and ensure that only individuals aged 21 and above can use our platform.

Financial Transaction Processing

Your financial data is used solely to process deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, and cryptocurrencies (USDT, BTC, ETH). The minimum deposit is RM30 and the minimum withdrawal is RM50, with a typical withdrawal period of between 10 and 45 minutes.

Customer Support

When you contact our support team via live chat or email, we use your information to resolve enquiries, technical issues, or transaction disputes. All support communications are available 24/7 in Bahasa Melayu and English.

Service Improvement and Legal Compliance

Platform usage data is analysed in aggregate (without identifying individuals) to improve the user experience, detect fraud, and comply with reporting requirements set by the licensing authority.

ikfc4 does not sell or trade your personal information to any third party. However, in certain circumstances, we may share your data with the following parties:

• Payment Service Providers: E-wallet providers, DuitNow services, FPX banks, and crypto platforms required to process your transactions.
• Game Platform Providers: Gaming companies such as PG Soft, Pragmatic Play, JILI, and Spribe that supply game content to our platform require some session data to operate.
• Regulatory Authorities: Information may be disclosed to licensing authorities or law enforcement agencies where required by law or court order.
• Audit and Security Services: Third parties appointed to conduct security and compliance audits may access certain data under strict confidentiality agreements.

The ikfc4 platform uses cookies and similar tracking technologies to improve website functionality and the user experience. Cookies are small text files stored in your web browser when you visit our website.

Types of Cookies We Use

• Session Cookies: Required to maintain your login session and ensure the platform functions correctly. These cookies are deleted when you close your browser.
• Functional Cookies: Store your preferences such as language and display settings so you do not need to set them again each time.
• Analytics Cookies: Help us understand how users interact with our platform for improvement purposes. This data is processed in aggregate and does not identify individuals.

You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the ikfc4 platform and your user experience.

ikfc4 retains your personal information for as long as your account is active and for the period required after account closure, depending on the type of data and applicable legal requirements.

Financial transaction records are retained for the period set by the licensing authority for audit purposes and compliance with anti-money laundering laws. Login and account activity logs are retained for a reasonable security period.

When the retention period ends, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

As an ikfc4 platform user, you have certain rights regarding your personal information:

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right of Rectification: If any of your information is inaccurate or out of date, you have the right to ask us to correct it. You may also update certain information directly through your account settings.
• Right of Erasure: In certain circumstances provided by law, you may request deletion of your personal data. This request is subject to our legal obligation to retain certain records.
• Right to Restrict Processing: You may ask us to restrict the processing of your data in certain situations, for example while you are disputing the accuracy of the data.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another service.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We will process your request accordingly.

ikfc4 implements comprehensive technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or unintentional destruction.

Our platform uses SSL encryption for all data communication between your device and our servers. Access to user data within our internal systems is strictly limited to staff who need it to carry out their duties, and all access is logged for audit purposes.

Your account password is stored using a strong hashing method and cannot be accessed in its original form, even by ikfc4 staff. This means only you know your password.

As ikfc4 operates under international licensing, some of your data may be processed or stored on servers located outside Malaysia. In such cases, we ensure that those data transfers are protected by safeguards equivalent to Malaysia's data protection standards.

We ensure that every cross-border data transfer complies with applicable legal requirements and that data recipients outside Malaysia are required to provide an adequate level of data protection.

ikfc4 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technology developments. Any material changes will be communicated to you by email or in-platform notification at least seven days before they take effect.

The date at the top of this policy indicates the date of the latest update. Your continued use of the ikfc4 platform after the effective date of any changes is considered your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy page periodically to stay informed about how we handle your personal information.